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Innovative training, tools & techniques for organizational sustainability

Bredenberg Associates provide proven approaches and leading-edge resources for harnessing your team's energy, talents, and creativity. Our coaches mentor leaders to cultivate cultures of trust, accountability, synergy, and get the work done. We equip your team with the leadership skills and innovation solutions to navigate nimbly and sustainably in today's environment of dynamic change.

Services we offer:

⚬ Leadership Development

⚬ Executive & Team Coaching

⚬ Strategic Visioning & Planning

⚬ High-Impact Workforce Training

⚬ Community Conversations Facilitation

⚬ Train-the-Trainer & Certificate Programs

⚬ Organizational Learning Design & Systems

⚬ Multimedia Communications & Documentation

Tuesday, November 28, 2017

Gratitude & Appreciation: The Overlooked Keys to Workplace Success

"Help people reach their full potential. Catch them doing something right.”
— Ken Blanchard, PhD & Spencer Johnson, MD

I am grateful photo

When was the last time that you expressed your gratitude towards a co-worker, a colleague, team, or even a manager? And I don’t just mean a “thank you.” I’m referring to specifics - a thank you of value to show that you truly notice another person’s talents and effort. Gratitude and appreciation work like magic...sparking motivation, elevating energy, and improving performance.  If your workplace is stressful, co-workers lack motivation, or goals lag...try catching people doing something right and showing appreciation on a regular basis. A few moments of positive, focused attention can help remedy the situation! Here’s a sneak peek from The New One Minute Manager, the updated classic resource for improving workplace environment and results through three powerful, yet simple secrets.

The New One Minute Manager Book
Ken Blanchard, PhD and Spencer Johnson, MD share their secrets to cultivating a productive, honest, and motivated team in “The New One Minute Manager” and it begins with gratitude. Their key to success in the workplace boils down to the fact that they understand people and what makes them tick.
Think of times when you excelled in life, whether routine as making your bed for a fresh new start on your day.  Or when you finished a project that took months or even years to complete but you produced something you were proud of.
What do they all have in common?
What was memorable about them that motivated you to keep going with that habit or to strive for further success?
It’s likely you felt good about yourself and had some...or even a lot of confidence.
One of the One Minute Manager’s “secrets” is that:

People Who Feel
Good About Themselves
Good Results

But there’s more… A simple “thank you” doesn’t cut it for providing the satisfaction and motivation that people need. There is more value in giving immediate and specific appreciation. Try to “catch people doing something right” and give them praise right then and there! A great way to do this is to take some time to roam the office and notice the great work people are doing. Use these moments to show your appreciation and give some praise; but remember, only give praise where it is deserved, otherwise, it acts as a demotivated and devalues those who work hard at what they do. When praising, be specific. Let the individual know what you noticed, why you appreciate her/his work and how it helped you and/or the team, and give encouragement to keep it up! Not only does this benefit the person receiving praise and motivate them to excel, but it also makes the praiser feel good about themselves and the leadership that they are providing! In the words of Blanchard and Johnson’s One Minute Manager:

Help People
Reach Their
Full Potential.

Catch Them
Doing Something

Strong leaders are those who provide meaningful encouragement and who inspire true growth in those around them. Expressing timely, deserved, and specific gratitude is a key to being a successful leader. When people feel appreciated they think and speak more positively, leaving less room for gossip, negativity, and frustration; they are more motivated to tackle and complete bigger and better projects; and the relationship between boss and employee evolves into one of partnership, where both parties have the desire to work together to achieve excellence. Take up the habit of expressing your gratitude and giving praise to those around you. I assure you, you’ll only receive positive results! After all, it is the season to be thankful!

We appreciate your dedication to your leadership journey
As a Change Agent, your efforts make a positive impact on everyone around you.
We equip leaders like you with innovative tools and techniques to help your team work better together.

Leadership Innovation Academy Team
(727) 308-0812
Schedule a complimentary Discovery Session by clicking here

Thursday, October 19, 2017

Everything DiSC: Productive Conflict Brochure

The Value of Conflict

Conflict is scary.  It can strain relationships, make communication difficult and just feels icky.  Which is why many people avoid it when possible.  And yet, not bringing different perspectives forward or keeping feelings held in can lead to larger problems.  The cost of avoiding conflict can include: 
  • Poor decisions if different perspectives or concerns aren’t considered
  • Resentment leading to behind-the-back damaging behavior
  • Lack of communication and team cohesiveness
                    …and much more

Workplace conflict is inevitable. It's tempting to avoid these uncomfortable situations altogether, but there's a much more effective solution!

With Everything DiSC® Productive Conflict, learners will discover how to curb destructive behaviors so that conflict can become more productive. This is not your average conflict resolution program. Everything DiSC® Productive Conflict offers highly personalized content that helps learners increase self-awareness around conflict behaviors and effectively respond to conflict situations…which ultimately improves workplace results and relationships.

Your learners will:
  • Explore the destructive and productive conflict behaviors of each DiSC® style
  • Understand how to manage your response to conflict situations
  • Discover communication strategies when engaging in productive conflict with colleagues

View the EverythingDiSC® Productive Conflict brochure for more information.  Learn more about how different styles respond to conflict here:

Interested in learning more? Please reach out to us for more details.

Monday, September 11, 2017

Schedule for the Five Behaviors of a Cohesive Team Breakfast Showcases

Learn why The Five Behaviors of a Cohesive Team™ is recognized as the proven solution for developing a productive, high-performing team. Based on the best-selling book, The Five Dysfunctions of a Team by Patrick Lencioni, The Five Behaviors™ helps teams understand how to become more cohesive and productive.
In the showcase you will learn:
  • The value of the five behaviors of teamwork: Trust, Conflict, Commitment, Accountability, and Results
  • Strategies for building a cohesive and productive team
  • How to measure your team’s effectiveness and explore your team’s weaknesses and strengths
  • How your personality influences your behavior and impacts your team
  • How to maximize The Five Behaviors of a Cohesive Team™

Upcoming Events

Showcase tuition for the public is $20, but we would like you to be our guest for FREE! As a courtesy, if you must cancel, please let us know as soon as possible.
Contact us to reserve your spot today!

Showcases begin at 8:30am and end at 10:30am unless otherwise noted with an asterisk.

     Thursday, September 21, 2017*
          Atlanta, GA
     Tuesday, October 3, 2017**
          Grand Rapids, MI
     Thursday, October 5, 2017
          Louisville, KY
     Tuesday, October 17, 2017**
          Kansas City
     Tuesday, October 24, 2017
          Denver, CO
     Wednesday, October 25, 2017*
          Irvine, CA
     Thursday, October 26, 2017*
          Santa Monica, CA      
     Wednesday, December 13, 2017
          Dallas, TX

*   Event Time: 9:00am to 11:00am.
** Event Time: 11:30am to 1:30pm.

Why Teamwork? Why Now?

What does teamwork have to do with ROI?

You probably know what it’s like to work on a “team” that isn’t aligned…confusion, missed deadlines, interpersonal squabbles, turf issues, politics, exiting of good workers…and on and on.  You may even be on one of those teams now.  Maybe you are the leader of one of these teams!  The business pages are filled with stories of companies that fail because of internal strife.  Loss of talent, low morale, and poor performance are EXPENSIVE.

What to do?

In today’s complex workplace, no one person can have all the answers or be able to do everything that needs to be done.  That’s why most work is done in teams…intact and increasingly virtual…and even global.  Some team members never even see their colleagues.  And yet they are expected to get work done efficiently and effectively.

The Five Behaviors of a Cohesive Team Model Why invest in building cohesive teams?
A cohesive team…
  • Makes better, faster decisions
  • Taps into the skills and opinions of all members
  • Avoids wasting time and energy on politics, confusion, and destructive conflict
  • Avoids wasting time talking about the wrong issues and revisiting the same topics over and over again because of a lack of buy-in
  • Creates a competitive advantage 
  • Is more fun to be on!

Best-selling business author Patrick Lencioni calls teamwork “the best competitive advantage that any group can have.”  He points out that good teamwork is simple…but not easy.  It takes a lot of work over time.  And it takes courage. You can hear more about teamwork from Pat here 

The simplicity of teamwork are the elements that result in aligned action.  It’s the process of assessing the team’s strengths and skills that require objectivity and leadership.  Leaders must then be committed and courageous to model the new behaviors and foster a culture of trust and accountability to allow people to take risks, tell the truth, and even “fail” so that everyone can learn and improve.

Want to learn more about ways to equip your team to get better results?  
Here’s how:
  • Schedule a FREE 30-minute leadership coaching session to gain tips for aligning your team. 413.522.0811
  • Go to to learn more about Pat Lencioni’s Cohesive Team model and tools for cohesion
  • Attend an upcoming Five Behaviors of a Cohesive Team Breakfast Showcase* and hear case studies of companies that have improved performance and gained ROI using the process and tools we can provide. View the schedule here.

* Please be our guest at an upcoming Breakfast Showcase at a city near you. Feel free to bring a colleague or two.  Just call 413.522.0811 or email to register.  Please register at least 5 days prior to the event.

Monday, August 14, 2017

Price Increase on EPIC Credits January 1st

Over the last several years, Wiley Publishing has dramatically increased its investment in product innovation, adding value to Everything DiSC and Five Behavior products and programs to maintain its status as the industry leader.  This strategy resulted in numerous advancements including new reports, products, and education programs.

As you plan your leadership and team development strategy for the next 18 - 24 months, use this 4 month lead time to become familiar with the many ways Everything DiSC and Five Behaviors of Cohesive Teams can build a better workplace culture of trust and accountability.

Schedule a complimentary 20 minute Discovery Session to learn about programs and resources to meet your talent development needs.
Schedule online via Calendly or call 413.522.0811 now!

We want you to make the most of your EPIC platform so we offer discounts on volume purchases.  The chart below shows the volume savings when EPIC credits are purchased before December 31, 2017.  
# EPIC Credits
Per Credit Price
January 1, 2018
Per Credit Price
Per Credit
1 - 499
500 - 999
1,000 - 1,999
2,000 - 2,999
3,000 - 3,999
4,000 - 4,999
5,000 - 6,999

I See You! I Am Here!

We often introduce the African greeting: I see you! I am here!, in our leadership classes as a way to encourage people to be present to each other and themselves. Initially, people feel a little awkward to be really “seeing” each other. Just saying the words, “I see you” and responding “I am here” seems a little artificial. But after a few greetings, people start feeling the connection. The laughter subsides and people become present to each other and themselves. They start breathing again and seeing each other in new ways.
I See You I Am Here

How often are we just going through our days…passing neighbors, dealing with customers and patients, meeting with co-workers…and we don’t really SEE or HEAR them. And other than our bodies being present, we’re miles away, planning what’s next, solving a problem or adding something to our grocery list.

I see you! Greeting another person, and really seeing and hearing them requires putting aside our lenses of assumptions and judgments. Looking into their eyes and seeing their humanity, their unique beauty and value is a gift to both giver and receiver.

I am here!  Just making that statement often brings me back from my distractions and busyness. I momentarily slow down and become present to myself and the other person. Whether it is for just a fleeting moment of greeting, or the beginning of a longer interaction, being present enriches the connection and allows us to sync up our energies.

My beau and I live in different states. I live in Florida and work in New York. He lives in North Carolina. When we get together every few weeks, we have to rediscover how to really “be” together again. We’ve created a ritual of reconnection: As we first meet, we look into each other’s eyes and say these word, ”I see you”.  The other responds, “I am here”. With these simple phrases, we become present…to each other and ourselves. The connection becomes real. We are two humans, living our individual lives, yet sharing the connection of love, life, and purpose.

One of my favorite authors is Mark Nepo. He’s written many books. My favorite is The Book of Awakening. Reading the daily meditations is a regular part of my morning practice. One of the entries is about this African greeting, found here.

How can you be more aware...
Of others?
Of yourself?
Of the impact you have on others?

Written by: Ingrid Bredenberg